Quick campaign metric

Calculate customer acquisition cost

Customer acquisition cost per new customer is the quick version of CAC: campaign costs divided by new customers won, plus a check against the contribution margin of the first order. For a quick assessment of a campaign or channel, that is enough.

The central question is always the same: is the customer acquisition cost below the contribution margin of the first order? If yes, the campaign was profitable immediately. If no, the customer lifetime value must carry the difference — and that value then needs to be realistically achievable.

For strategic decisions (channel selection, budget allocation) this metric is not enough — that requires the full CAC with repeat purchase rate and customer lifetime value. For a quick check on the success of a single campaign, it is the right tool.

Customer acquisition cost (CAC)
What does a new customer from a campaign cost?
Quick metric: campaign costs divided by new customers — plus a comparison with the contribution margin of the first order.
Customer acquisition cost (CAC)
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All values are indicative, based on your inputs and standard market assumptions — not legal, tax or investment advice. Industry factors are for orientation only and do not replace an individual analysis.